Responsible Gaming
Gaming Should Be Entertainment
Sports betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. At La Belle Vallée, we're committed to promoting responsible gaming practices. Please gamble only with money you can afford to lose and set strict limits on your spending.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in sports betting. La Belle Vallée is committed to preventing underage gambling. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in your behavior, please seek help immediately:
- Chasing losses by betting more money to recover what you've lost
- Hiding your gambling activities from family or friends
- Spending more time or money on gambling than intended
- Neglecting work, school, family, or personal responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when trying to stop or reduce gambling
- Using gambling as a way to escape problems, stress, or negative emotions
- Lying about the extent of your gambling
- Gambling with larger amounts to experience the same level of excitement
- Unsuccessful attempts to cut back or control your gambling
Self-Help Tools & Controls
La Belle Vallée offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose in a day, week, or month
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Receive reminders about how long you've been gambling and how much you've spent
- Time-Out: Take a temporary break from your account (hours or days)
- Self-Exclusion: Permanently or temporarily close your account if you need to stop gambling
To activate any of these tools, contact our customer support team or access your account settings.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, please reach out to one of these confidential support services:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
- Problem Gambling Institute of Ontario — Provides resources and support for Ontario residents
- Gambling Helpline (Provincial Services): Check your province's gambling support services
International
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK Self-Exclusion) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- National Council on Problem Gambling (USA) — www.ncpgambling.org
All support services are confidential and staffed by trained professionals who understand problem gambling.
If You Need Help
If you're struggling with gambling, please reach out for help today. Problem gambling is a serious issue, but support and recovery are possible. Contact one of the organizations listed above or speak with a healthcare professional. Remember, asking for help is a sign of strength, not weakness.
You can also speak with our customer support team about activating self-exclusion or other protective measures on your account.